SHOP POLICIES

On making a purchase you are agreeing to the terms and conditions set out on this page.

CARE

Hollow Dot Designs jewelry is made with the highest quality materials, however, in order to prolong the life of your handmade item, we recommend handling each item with care. Wipe items with a soft cloth after use. Do not submerge in any liquids. 

ORDERING

Each piece of jewelry is handcrafted using a wide range of materials. Sometimes it can be difficult to match size, color and shape of the beads exactly to those shown in the images on the website, so please allow for some small variations to the images shown.

All prices listed on the website are shown in US dollars.

Hollow Dot Designs may offer promotional codes to regular customers from time to time. Please note that only one promotional code can be used at any one time.

SHIPPING

Due to the nature of the bespoke items, please allow at least five business days for each item to ship, and in some cases can take up to 7 business days. If the item will ever take longer than the allotted 7 business days, you will receive an email notification of the delay in shipment. 

PRIVACY POLICY

Hollow Dot Designs values your privacy and will not release any personal information inquired from the purchase of your item under any circumstances. 

RETURNS

Due to the nature of our handmade items, returns are only accepted if the item proves to have arrived damaged. 

We take pride in our jewelry, and will happily replace or repair any ineffective items at any time.